All in one platform.
Complete iGaming-Plattform - 100% compliant & made in Germany.
We revolve around the player.
Go Gaming knows your customers. Track the customer lifecycle with our 360-degree view and create an individual customer experience. Thanks to the existing tools, you can do this even with a constantly growing customer base.
Mobile Frontend
The Go Gaming frontend is based on state-of-the-art web technologies and is fully customisable to your brand language. Display and user interaction are designed with mobile in mind and implemented responsively so that your players can enjoy an undisturbed experience on any device.
Customer Service
With Go Gaming, you are accessible to your players on all channels. Go Gaming includes a full CRM that provides multiple online marketing tools and a multi-channel service desk. Our ChatBot answers frequently asked questions and can guide your players through the registration process. If necessary, it will seamlessly redirect your players to customer service.
Marketing Automation
Approach your players and strengthen the customer relationship. Design the customer journey with the help of automated workflows and address your players personally on an ad hoc basis - by email, SMS or interactively via the ChatBot.
360 Degree Customer
As an operator, you have all the information about the player at a glance: Game account, games, transactions, verification status, contact history and much more. Use this information for first-class customer service and interaction with your customers.
Ready to connect.
Go Gaming is connected to the world. The flexible integration of games, payment, KYC, AML and CRM is part of the platform design. A complete solution is available to you right from the start, which can be customised according to your wishes.
KYC
The Identity Service Provider integrated in Go Gaming offers automated and configurable KYC processes that meet all legal requirements. The interchangeability of individual modules ensures flexible adaptation to new identification technologies and legal requirements.
Payment
Go Gaming integrates an established, specialised payment service provider that already provides more than 200 payment options and is constantly expanding the offer with services relevant to the industry. In addition to classic transaction controlling, a comprehensively configurable set of rules is available for the management and control of payment processes.
Games
Numerous exciting games are already integrated so that you can get started straight away. Further game providers are constantly being added. Our focus is on slots that are relevant for the German market and fully comply with German regulations. Of course, the classics from the arcade are not missing either.
Reporting
Go Gaming includes operational and strategic reporting that clearly summarises all relevant aspects. This allows you to recognise developments and trends at an early stage and intervene in a controlling manner. In addition to financial and performance figures, detailed customer and gaming analyses can be carried out to make your offer even more targeted.
Made in Germany.
Go Gaming is developed by German specialists for the German market and complies with all regulations such as GWG, JugSchG, SpielV, GlüStV 2021.
Player Prevention
Protecting your players is important to us. That is why Go Gaming offers a wide range of tools for the legally required player protection. Reality checks and game breaks as well as self-limitation options are built in. A system for early detection of players at risk of gambling addiction is also on board.
LUGAS
Go Gaming is connected to the transnational gaming supervision system (LUGAS) and communicates with the central files. Regulatory reporting is implemented in accordance with the currently valid technical guideline so that all relevant data can be made available to the supervisory authority via a safe server.
GlüStV 2021
All requirements of the GlüStV 2021 and the gambling authorities are fully met. We constantly monitor developments and immediately adapt Go Gaming to new or changed requirements. In addition, we are happy to support you in applying for a gambling licence and provide all necessary documents in German.
OASIS
Go Gaming is connected to the central blocking file OASIS. The blocking queries are carried out in accordance with the legal requirements, including separate queries for bonuses and discounts as well as for advertising purposes. If necessary, a player can have himself blocked directly via the platform.
Insights (German Version)
Scalable and connected platform
The Go Gaming Platform is modular and developed according to modern standards. It can be operated entirely in the cloud or in any data centre, so that no IT investments are necessary. The platform remains scalable and customisable despite its complex range of functions. All components are connected, data and knowledge are shared.